Amid the data explosion, there is good news. There are multiple ways to bring order to chaos. The question is, which path to take?
In the Aug. 13 edition of the New Yorker, Atul Gawande, a physician at Partners HealthCare in Boston, wrote about lessons hospitals can learn from the Cheesecake Factory restaurant chain. As I read the article, I thought about the ways in which e-discovery is also driven by the same priorities...