Law Department

Latest News

Data analytics tools can inform a law department’s initial insourcing decision

By Joseph Tiano, Jr.  |  January 23, 2015

This article addresses the first step in the insourcing process (what type of legal work to insource) and offers practical suggestions on how to use data analytics tools to thoughtfully and strategically initiate the insourcing process.

The Sony hack signals the need for information governance

By Philip Favro  |  January 22, 2015

While even the most effective information governance programs may not be sufficient to defeat sophisticated attacks on an organization’s network, they can mitigate the extent of the damage and limit risks and potential liability.

Tips for new GCs: Preparing to leverage data to reduce spend

By Kenneth L. Vermilion, Natalie Ponder  |  January 20, 2015

Cost reduction should be the result of a rationalized service delivery model — in other words, it occurs when the “right” resources are doing the “right” work for the “right” cost.

Survey Results

Above and Beyond

An Expanded Job Description Has Many Law Department Operations Managers Providing Input, Expertise Organization-Wide, Latest Survey Finds

Based in Legal, with Enterprise-Wide Influence

View the Full 2012 Law Department Operations Survey Report Online

Playing the Hand They're Dealt

Lean Times are Testing Law Department Operations Managers, Forcing Them into Tough Trade-Offs and Out-of-the-Box Strategies, Latest Survey Findings Show

Business Pressures Put the Onus on Operations

View the Full 2011 Law Department Operations Survey Report Online | Photos from the 2011 LDO Roundtable

Managing the Litigation Hold Process

By creating a “duty to preserve” electronically stored information (ESI) in the discovery phase of a legal matter, the new Federal Rules of Civil Procedure (FRCP) forced us to rethink how document retention policies are applied to electronic files.

When the Only Constant Is Change

Law Department Operations Directors Rise to the Challenge

Demonstrating Value in a Challenging Environment

View the Full 2010 Law Department Operations Survey Report Online

Amid the Crises, a Chance to Shine

Legal Department Operations Managers Find Their Skills More Critical than Ever

Law Department Managers

Thinking Strategically, Acting Programmatically

A Position and a Survey 20 Years in the Making

Operations Directors Earn the Right to Sit at the Table

Coming of Age

The Changing Role of the Law Department Operations Director

About the LDO

Providing a Place for Law Department Operations

The Law Department Operations Survey was first created to give legal departments a consistent platform to benchmark themselves and shed light on the emerging profession of law department management.

Gauging the impact, trends and priorities of 21st century law department operations is the purpose of The Law Department Operations Survey and this online portal. Now in its sixth year, this unique survey focuses solely on the operations function and seeks to provide benchmarks that are useful to the largest law departments.

Created and supervised by InsideCounsel and Blickstein Group, in consultation with an advisory board from Fortune 300 companies and headed by David Cambria, Senior Director, Enterprise Information Management, CDW, Huron Legal has contributed as the name sponsor since the inaugural survey.

For more information on the full survey or to purchase the full results package, please contact Brad Blickstein at

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