About the Author
Mike O’Brien is the Director of Litigation Technology at Freeborn & Peters LLP. He is responsible for creating, implementing and managing the firm's litigation support strategy and solution set. He can be reached at firstname.lastname@example.org.
There is no black-box toolkit on the market that firms can simply buy to enable them to offer in-house e-discovery services. The following is an assessment of the steps a firm must take to successfully offer clients e-discovery services and achieve the “win-win” model.
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