About the Author
Lauren M. Chung
Lauren Chung is a senior director in the Law Department Consulting Group at HBR Consulting. She works with law departments globally in the areas of strategic planning, organizational assessments, cost management, benchmarking, outside counsel management, and process improvement. She also leads the annual HBR Law Department Survey, the leading benchmarking tool for law departments.
November 19, 2014 | By Lauren M. Chung
The approach to successful client alignment requires three foundational steps: assessing the current state, planning for alignment and implementing for success.
April 7, 2014 | By Lauren M. Chung
When properly applied, benchmarking data serves as the key initial step for companies who want to understand and strengthen its outside counsel cost management initiatives.
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