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Transformative Leaders: Meet Paypal Legal Officer Louise Pentland

Paypal Legal Officer Louise Pentland shares why questioning is critical for innovation and the contribution she most wants to be remembered for.

In early August, Corporate Counsel announced the 2017 list of Transformative Leaders—these honorees stand out because they are business strategists, complex problem-solvers, and of course, great lawyers. And as important (especially to them) is that they are great people-leaders—they care more about the success of the team than their individual success.

Today we announce the winners as they gather tonight to celebrate each other at the Omni Shoreham in Washington, D.C., during the Women, Influence & Power in Law conference (WIPL) taking place Oct 10-12.

You will see in-depth profiles of the winners later this year in the pages of Corporate Counsel. For now, get snapshots of the honorees who participated in our survey to learn their lessons in leadership.

Louise Pentland, PayPal
EVP, Chief Business Affairs and Legal Officer, 11 Months 

Nominated for: Banking and Finance

Louise Pentland has been Chief Business Affairs & Legal Officer and Executive Vice President since Sept. 2016. Pentland served as Senior Vice President at PayPal Holdings, Inc. since July 2015 and has been its Chief Legal Officer since April 2015, serving as its Secretary until September 2016. She is responsible for ensuring that PayPal complies with financial and regulatory requirements across all global markets.

What is the best leadership advice you provided to a member of your legal team in the last year and why do you think it was effective? 

Don’t be afraid to challenge the status quo or the perception of the status quo.  The freedom to question and/or challenge really opens up room for innovation or a deeper understanding of the current situation.

Looking back, what do you wish you had known when you became a General Counsel?

Nobody expects you to have all the answers but you can still provide strong leadership while seeking solutions.

If you moved on from your role tomorrow, what contribution do you most want to be remembered for?

I hope that it is not necessarily me that they remember but a strong and diverse team that continues to move forward in innovative ways.

Contributing Author

Inside Counsel Staff

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