Self-service legal: Give the people what they want

Some companies allow businesspeople to write their own contracts and other documents with no intervention from the law department with 'self-service legal'

In many companies, the people responsible for bringing in revenue often have a healthy disdain for the law department, complete with condescending labels. They call it the “Black Hole,” or the “Revenue Avoidance Team” or the “Delay Department.” They all like to tell stories about deals that died when legal wouldn't relent on the terms and conditions and they would prefer never to have to deal with the law department again.

So why not give the people what they want? By leveraging today's technology, some companies allow businesspeople to write their own contracts and other documents with no intervention from the law department. The trend is called “self-service legal.”

Brad Blickstein

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