Dashboards: The next big thing

Now that dashboard technology finally exists, dashboard innovation in the legal operations space is within reach

In legal operations, the theme “information is power” reappears frequently and in many forms. These days, no one has to be convinced that metrics are critical to effective management, and any legal department worth its salt already uses some level of operational measurement and reporting. For most legal departments, the question of what to measure and how to capture that data remains a challenge. The vast majority of operational legal metrics are frozen in the form of static reports with data from an array of platforms. Consequently, legal dashboards are complex and inherently limited because they’re only as up-to-date as the frequency with which they are fed reports.

Timely information is even more powerful

Connie Brenton

Connie Brenton is chief of staff and director of legal operations at NetApp. Email her at connie.brenton@netapp.com.

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