Every year, the businesses we advise are required to grow, beat the competition and do it all with sustained year over year productivity. The in-house legal department is no different. It is critical that legal departments — like the businesses they advise — must focus on growing the company, sustaining productivity and beating their competition.
However, it’s not immediately apparent to many in-house lawyers what the “competition” looks like. It is much less apparent why an in-house legal department should focus on beating it. The answer, I believe, is that there are increasingly innovative choices on how legal services can be provided. Our clients ask, and deserve an answer to, the question: “What are you doing to continuously ensure that the work you staff in-house is the best option available?”