Perhaps the biggest benefit of communication technology—from the printing press to the Internet—is the democratization of information. Information that used to be limited to the very few now flows freely among many parties. A good technology columnist should facilitate the same: deliver information from a few experts to all those who can benefit from it. That’s my goal for this column.
I have been studying technology and its impact on the law department for more than 20 years. Some of you may know me from my consulting practice or as the publisher of the Law Department Operations Survey, which appears annually in InsideCounsel. We collect data on law department operations and try to explain what the data means. Others may know me as one of the founders of this very magazine, which back then had a less catchy title, Corporate Legal Times, but the same commitment. We wrote this in the very first issue in fall 1991: “The more we talked with and interviewed general counsel, the more we perceived that there was no forum to discuss their common business concerns. Here it is.”