Delivering strategic value through legal operations

Legal operations executives must look outside the halls of their own organizations to brainstorm on best practices

The rules of running a world-class legal department have changed. Legal departments are expected to run like a business. There has been a movement toward operating more efficiently and helping the business achieve a competitive advantage. Until recently, however, legal departments haven’t had a specific role or individuals with the expertise to help general counsel achieve these objectives and deliver strategic value. Enter the Legal Operations Executive.

Last month in Chicago, a one-and-a-half-day conference was held with expert legal operations executives from across the nation. The conference was organized by the Association of Corporate Counsel (ACC) and Huron Legal and was guided by a steering committee of leading legal COOs.

Connie Brenton

Connie Brenton is chief of staff and director of legal operations at NetApp. Email her at

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