How big is big? Measuring the metrics of your anti-fraud program

Maintain executive buy-in by demonstrating the benefits of your fraud prevention efforts

This is the fifth article in a series on discount and warranty fraud. Read parts one, two, three and four.

Over the past two months, this series of articles has explained why your company should be concerned about discount fraud and warranty fraud. The bottom line is that your company cannot afford to overlook these growing threats. Discount fraud schemes involve customers asking for deep discounts on your products based upon an articulated need and turning around and selling those products in the marketplace. Similarly, warranty fraud schemes are aimed at using your company’s warranty process to steal products from you. 

Contributing Author

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Richard Nelson

Richard J. Nelson is a partner at Sideman & Bancroft LLP in San Francisco, where he specializes in litigation and government investigations. Mr. Nelson often...

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Contributing Author

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Erica Brand Portnoy

Erica Brand Portnoy is an associate at Sideman & Bancroft in San Francisco where she works with the firm’s Brand Integrity and Innovation Group. Her...

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