Mediation is a preferred way of resolving many modern business disputes. It remains current by refreshing the tools used by mediators. In this century, information technology provides powerful tools for mediators (and arbitrators) to aid in the process of resolving disputes fairly and efficiently. Following is a discussion of some of those tools. Though many may already be in your toolbox, you may learn of others that you will want to add.
Technology helps the parties find the right mediator.