Slow, steady progress is the way to meet the operational challenges that today’s legal departments face. That’s the conclusion come to by many of the 30 people who convened earlier this week at the International Legal Technology Association (ILTA) conference in Washington, D.C., to discuss legal department operation priorities and best practices, along with preliminary results of the 5th Annual Law Department Operations Survey.
Brad Blickstein, principal at the Blickstein Group, one of the survey sponsors, highlighted the three biggest challenges that those who manage law department functions identified in the survey. By a significant margin, respondents chose “identifying opportunities for business improvement and cost-savings” and “driving/implementing change” as their two biggest challenges. “Managing a budget” ranked a distant third.