Cloud computing provides a challenge and an opportunity for e-discovery teams. As I mentioned in my last column, the challenge is collecting data from cloud-based servers and storage. The opportunity is using the scalability, computing power and secure accessibility of the cloud to facilitate the e-discovery process.
Increasingly, companies are taking advantage of cloud services for e-discovery. According to a Nov. 2011 survey from analysts at eDiscovery Journal, 35 percent of in-house legal teams surveyed were moving to a cloud or hybrid cloud/on-premise solution for e-discovery.
3. Ask for disaster recovery and business continuity technology
System crashes or natural disasters can impact not only cloud computing providers, but also any corporate enterprise or law firm. To provide maximum benefit, ensure that a cloud e-discovery provider offers enterprise-class disaster recovery, with an SAS-70 Type II certified and replicated data center in the event a service gap or power outage occurs. Providers also should offer business continuity planning protocols to ensure that core business processes are preserved and service to clients is maintained, avoiding a “ghost ship” scenario in which systems may be up, but core business processes fail.