A tale of two soft cost recoveries: The alternative structure of the recovery

To avoid a future where clients only pay hard costs, firms should try alternative billing methods

In the first installment of this series, I touched upon the soft cost recovery issues law firms are facing in today’s economy and the resulting decline in revenue stream due primarily to the lack of trust in the validity of these charges. In part two, I discussed developing a clear, defensible policy concerning the recovery of these costs based upon the workflow of today’s law firms. In this final segment, I will review implementing an alternative methodology that builds mutual trust and also allows the firms you work with to recover legitimate costs.

A wonderful fact to reflect upon: Are hard costs the way to go?

Contributing Author

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Rob Mattern

Rob Mattern is president and founder of Mattern & Associates LLC, a consultancy proven to decrease law firm overhead expenses through developing in house...

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