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New study says cost is most frustrating factor in e-discovery

Inside counsel try to reduce cost with software and additional staff, results say

Consulting company FTI Technology recently released a survey on the best ways to streamline and reduce the cost of e-discovery. FTI interviewed 31 in-house counsel with e-discovery responsibilities, most of whom work at Fortune 1000 companies, and asked them for advice. Here are some of the survey’s key findings on e-discovery trends in 2011:

  • 94% of respondents found the cost of e-discovery “frustrating”
  • 87% of respondents used an early case assessment to try to resolve matters earlier
  • 81% of respondents brought software in house, which helps to cut costs on law firm or service provider fees
  • 52% of respondents brought staff in house to help reduce fees spent on law firms or service providers
  • 32% of respondents used clustering or visualization tools to speed review along (down from 34% in 2010)
  • 71% of respondents used contract attorneys for legal review (down from 77% in 2010)
  • 61% of respondents were able to quantify how much money they spent on e-discovery. Many companies are still unaware of their spending habits.
  • 42% of respondents have a tool to collect and preserve data from the cloud or from social media

Get a full copy of FTI’s report here.

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