It’s every PC user’s worst nightmare. One minute you’re innocently checking your email, editing a report and reviewing documents—then all the sudden your screen goes blank. Panic ensues as you realize your computer may have caught a virus and all of your important files could conceivably be wiped out.
One Washington man says the software maker Symantec Corp. unfairly capitalizes on this fear among PC users. Yesterday, he filed a lawsuit against the company, claiming it persuades consumers to buy its products by frightening them with misleading information about their computers’ health.