4 key concerns of corporate legal process outsourcing and provider responses

The role of LPO providers has changed over the past decade.

This story is the third in a four-part series. Read part one and part two. The fourth installment will discuss key considerations in evaluating LPO options.

When LPO first emerged more than a decade ago, LPO providers faced significant challenges in gaining marketplace acceptance.

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Nikhil Lala

Nikhil Lala is a Senior Manager at Deloitte Tax and part of Deloitte’s Service Delivery Transformation practice, in the areas of business process outsourcing, legal...

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Michael Caplan

Michael Caplan is a Manager at Deloitte Consulting and part of Deloitte’s Strategy & Operations practice, where he advises clients across industries in various legal...

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