The evolution of corporate legal process outsourcing

The growing maturity of the LPO marketplace gives corporations renewed incentive to assess its value.

This story is the second part in a four-part series. The third installment will discuss the LPO industrys response to several of the legal communitys concerns about LPO.

The legal process outsourcing (LPO) space has undergone several transformations in the decade since its inception:

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Nikhil Lala

Nikhil Lala is a Senior Manager at Deloitte Tax and part of Deloitte’s Service Delivery Transformation practice, in the areas of business process outsourcing, legal...

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Michael Caplan

Michael Caplan is a Manager at Deloitte Consulting and part of Deloitte’s Strategy & Operations practice, where he advises clients across industries in various legal...

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