As in-house counsel, you have one client: your company. Thus, it is essential that you build and maintain an excellent rapport with that client. Through our interactions with corporate (and other) clients, we have found that, far and away, the best way to build and preserve a solid client rapport is effective communication. Additionally, although all clients are unique, we have observed several universal keys to effectively communicating with corporate clients. These keys will help you to successfully communicate with your client-company and, in turn, build the rapport necessary for a mutually beneficial relationship.
Keys to Effectively Communicating at the Start of a Matter.