Developing a document assembly program carries an upfront investment in both software and attorney time. Seth Rowland, attorney-consultant at Basha Systems, says document assembly software alone can cost "as little as $300 per user. But the development time is where the real cost is. The system works best if those writing the templates and the rules are deeply involved in the development process."
However, that cost can be quickly recouped. Michel Gahard, a Microsoft general manager, estimates the company has realized an annual savings of $3 million in increased productivity from document assembly.