I was taking in a Matlock rerun last week when, amidst hatching a plan to receive CLE credit for watching, I observed a hapless prosecutor on cross-examination asking case-damaging, open-ended and non-leading questions.
This caused me to snap back to a horrid memory of committing the same error in my trial techniques class in law school. My professor's public reprimand rattled in my head: "Mr. Martin, when conducting a cross-examination, never ever, ever ask a question that you don't know the answer to."
By applying them to your everyday change agenda, you will ensure that your proposed change will be embraced, even before the project is launched. (Cue my professor and Matlock's approving nods.)