Benefits of an ECM System

Last month this column focused on how complying with electronic data preservation and discovery requirements is a vital concern facing GCs today and how GCs can use technology planning as a way to prepare for e-discovery. This month, I am taking a step back and reviewing how an enterprise content management (ECM) process and system can help GCs manage company data before being faced with litigation and the concomitant discovery burdens.

I have found that using an ECM system and process not only helps to access and preserve relevant records, but also organizes and manages content when preparing for litigation, ultimately saving significant amounts of lawyers' time preparing for litigation. A few of the main benefits of an internal ECM system include the following:

Increase Litigation Readiness

For most GCs, the main advantages of having a reliable ECM system are complying with regulations such as Sarbanes-Oxley and having immediate access to data to become prepared for foreseeable and unforeseeable litigation. Also, having the ability to apply legal holds to content inside an ECM system can significantly increase a GCs ability to prepare for litigation down the road.

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