HP Probe Highlights Investigation Worst Practices

If there was an award for the biggest corporate flub of the year, Hewlett-Packard Co. would be the uncontested winner.

The California-based tech company made headlines in September with news that its former chairwoman, Patricia Dunn, secretly authorized a private detective company to search for the source of boardroom leaks to the media. Investigators spied on HP employees and business reporters, dug through their trash and used pretexting--falsely assuming someone's identity to obtain private information--to access their phone records. The latter could warrant criminal charges.

Technology Editor

Keith Ecker

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